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Mobile Link™ - WiFi Enabled

Model #6463

Starting At

$0.00 MSRP

Downloads:

Your Generator’s Information, at Hand and in One Place

Mobile Link Wi-Fi remote monitoring lets you get and share information about your home standby generator. Access important information such as current operating status, maintenance schedule, historical information, and more directly from your smartphone, tablet, or computer. The Mobile Link Wi-Fi device comes pre-installed on your 2017 Guardian Series generator, just create your account on MobileLinkGen.com. It’s that easy.

Features

  Active

Ability to view and edit generator settings and contact Generac Service Dealer directly from the Mobile Link App

Free

Ability to view the current state of your generator through your Mobile Link App or website.

Generator Status
iOS and Android
Monthly email summary
Email, text and push* notifications
Fuel level**
Maintenance history
Exercise time
Maintenance schedules
Status history
Local weather
 
Mobile Link allows you to monitor the status of your generator on a phone, tablet or computer from anywhere in the world. Giving you the ability to connect your account to your authorized service dealer for fast, friendly and convenient assistance.

*Dealer defines maintenance contract options.
**Available as an accessory Cellular Mobile Link coming in August with an additional fee.
MONITOR YOUR STANDBY GENERATOR FROM YOUR MOBILE DEVICE WITH THE

*MobileLinkGen.com enrollment required for app functionality

Learn About the Mobile Link App

MobileLinkGen.com features a user-friendly dashboard that allows customers to check their generator’s status:

  • View current generator status and upcoming maintenance needs
  • Remotely set exercise schedule
  • Review run and maintenance history
  • Get local weather updates
  • Change messaging settings
  • Connect your account to your authorized service dealer to allow them to view your maintenance schedule and alerts. (Dealer Managed Subscription tier required)
Go To MobileLinkGen.com
Stay Informed with
EMail or Text

Get over 40 different notifications including successful exercise, maintenance reminders, change in status, low battery, fault alert and more:

  • Get specific, accurate data on the status of your generator
  • Select which notifications you wish to receive and when
  • Designate up to 4 different accounts to receive email and text notifications
  • Opt to send maintenance alerts to your dealer so they can provide professional support
Affordable. Reliable.

Mobile Link’s Wi-Fi-based technology offers significant advantages over existing alternatives:

  • Lowest initial cost of any monitoring solution
  • Wi-Fi technology provides broad coverage nationwide
  • Comes as standard equipment on 2017 Guardian Series Generators, no installation required and remarkably easy to use
  • OEM design for reliability and accuracy
  • Time information - Daylight savings adjustments performed automatically

Low cost and no cost subscription packages are available. 1 year of service for as little as $0.

Mobile Link comes pre-installed with most 2008-and-newer air-cooled standby generators and 2018-and-newer Guardian Series air-cooled standby generators from Generac.

NOTE: Please ensure you have Wi-Fi service capable of sending and receiving text messages in your area before purchasing.

Product
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  • Prior to providing a review, refer to a product’s documentation to ensure that unit is being used and maintained properly
  • Alluding to issues incurred in the wake of negligent maintenance or improper use will void review submissions
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Enjoy writing your review!

Rated 1 out of 5 by from Worst ever I had a Mobile Link installed when I got my generator. It only worked sporadically. I got it so I would receive emails regarding my generator exercising every week and if there were any faults. Every time I called they blamed something on my end. It was never their fault. I have cancelled my subscription and will go with another company. It is a waste of your money.
Date published: 2018-10-14
Rated 1 out of 5 by from Ethernet or bust. Remote monitoring and management should be handled by a web interface on a network card with an Ethernet port like any good UPS. No one that's very tech savvy wants your insecure cellular/wifi mess. We want to plug a cable between the generator and our network switch and manage everything else ourselves. Take a look at an APC network management card, make something with similar functionality but for your generators.
Date published: 2018-10-03
Rated 1 out of 5 by from This app is poor. I am very disappointed wiih the app I was very disappointed with this app.. I'm just glad it was free with the generator or I would of been extremely disappoint with the purchase of the generator and app,
Date published: 2018-09-23
Rated 1 out of 5 by from Rip off No reason under the sun to pay for tthus service. This Link Should Be free. Genweac adds no value to having link route through them. Send information direct to users mobile device. Rip off
Date published: 2018-09-17
Rated 1 out of 5 by from Poor piece of equipment The unit worked off and on. Can’t trust it. Customer service was very poor. Never replaced the unit and at the time was under warranty. There are no interactive features in this unit if it is working, at some point it will let you know that your generator is or was on but doesn’t give you any options to control the generator ie turn it on or off which could be crucial during an extended power outage. Disappointed customer in Luquillo PR
Date published: 2018-09-14
Rated 1 out of 5 by from Disapppointed In Less than 24 Hours Yesterday I connected my new smart generator to WI-FI, purchased the yearly monitoring plan and downloaded the Mobile Link app on my iPhone. I was excited to see my 22 KW show up on my phone via the app and everything was showing green to go. Today I try and access Mobile Link and the app doesn't work so I go to the web site and that also is not working. This is very irritating and there is nothing to indicate that either is under construction.
Date published: 2018-08-10
Rated 1 out of 5 by from Don't waste your hard earned money! I was convinced to add this to a new generator installation in July 2017. I had previously owned a Generac generator for over 20 years and decide to upgrade. I have been trying since May 2018 (the last time Mobile Link communicated to get it fixed). Customer service (should be called NO customer service) tells me to call my dealer and have him disconnect and then reconnect power. Still doesn't work. Dealer has done this 3 times (has not been paid for any warranty work).Now Mobile Link says I need to buy a different antenna (their product doesn't work and they want me to BUY something from someone else to make their stuff work. NOT! They also want me to renew (auto renew) my subscription for their system that hasn't worked since May. Don't waste your money. Their "new" product is supposed to be Wi-Fi instead of cellular,,,but,,,what goes off when you lose power....your Wi-Fi, router, internet connection. Seems like just another problem waiting to happen even if you did wire your devices into your generator circuits. Yes, I am a VERY DISGRUNTLED CUSTOMER!!!!!
Date published: 2018-08-08
Rated 1 out of 5 by from lacks service I have a MobileLink on my Generac. My Generator battery went dead sand it took them six days to notify me. They did get the communication from the un it but apparently no one w as at the other end. I have grave concerns about staying with them.
Date published: 2018-07-30
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Mobile Link? - CDMA is rated 3.8 out of 5 by 61.
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